Transforming Cold Chain for Pharma

Cold Chain Dispatch – Now Optimized for Efficiency & Compliance

Real-Time Visibility

Monitor dispatches and temperature compliance continuously to ensure product safety.

Automated Notifications

Instant updates reduce manual communication efforts, ensuring all stakeholders are informed.

Improved Efficiency

Streamlined processes minimize delays and operational overheads.

Regulatory Compliance

Enhanced tracking and reporting ensure adherence to industry regulations.

Introduction

In the pharmaceutical industry, maintaining the integrity of cold chain logistics is crucial for ensuring the quality and safety of temperature-sensitive products. Our Cold Chain Dispatch Management System offers a robust solution to enhance visibility, streamline communication, and optimize operations for pharmaceutical distribution channels.

Challenges Faced

A major pharmaceutical distribution channel faced significant challenges:

Lack of Visibility: Tracking dispatches in real-time was virtually non-existent, leading to uncertainties in the supply chain.
Delayed Communication: Inefficiencies arose from slow communication between retailers, stockists, and C&F agents, heavily relying on phone calls for updates.
Extended Data Logger Return Period: The return period for data loggers from the market exceeded 45 days, delaying operations and increasing costs.
Manual Checklist Management: Traditional methods of managing cold chain checklists were prone to errors, leading to compliance risks.

Our Solution

We developed a Cold Chain Dispatch Management System tailored to meet the unique needs of pharmaceutical companies:

Real-Time Dispatch Tracking: Our system enables real-time tracking of dispatches, enhancing visibility and reducing uncertainties.
Automated Communication: Automated email notifications keep retailers and stockists updated with necessary information, reducing phone calls and manual follow-ups by 90%.
Streamlined Data Logger Management: The return period for data loggers was significantly reduced from over 45 days to just 10 days, leading to substantial operational cost savings.
Digitized Cold Chain Checklist: We transformed manual checklists into an online document system, allowing for efficient recording of temperature and compliance data.

Impact

Our Cold Chain Dispatch Management System delivered impressive results:

90% Reduction in Communication Workload: By automating notifications, C&F agents significantly reduced their reliance on phone calls.
35-Day Reduction in Data Logger Return Period: Faster data logger processing optimized cold chain operations, leading to lower costs.
Enhanced Compliance: Digitized checklists improved accuracy and streamlined regulatory adherence.
Operational Efficiency: Improved visibility and management processes enhanced overall efficiency for pharmaceutical companies.